I would have thought Anne would have been flying business or first class...having said that when one pays for a specific seat they shouldn't be removed from it for someone else. What was so special about the other woman?
Airlines are doing stupid all the time these days. Forcing a Doctor off a plane by dragging him down the aisle, water dripping on passengers, forcing a mom to hold her 2 year old for the entire flight when the kid had a paid for seat, and now bumping a paying customer without reason from a reserved seat.
She will likely sue Delta for this.
Sue 'em, Ann. I spent from Friday morning at 9:00 am until 7:00 pm sitting around at the Detroit airport because of the stupidity at Delta. I will never, ever book another flight on Delta as long as I live.
I doubt she can sue them successfully. What is her actual loss besides a little comfort? What she can do & did do is put it out to her well over a million followers who can now cancel planned flights with Delta & go with other airlines instead.
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