Dealing with Social Security is basically impossible. They have stopped my Social Security twice because they did not have an address and phone number for me although it appears on their website. They said I had to go to a SS office which is 180 miles round trip. There is neither public transportation nor rental cars here and I do not own a car. I bring in documents several times, but they can't find them until I go into their office and show them the info in their file.
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